Lemon Insurance
If we inadvertently sent you a lemon, there’s no point to inconvenience you further with requiring an RMA or any silliness like that. If you want to return an item, for any reason, simply send it to:
Buy Wholesale Cheap
46495 Humboldt Dr
Novi, MI 48377
If you have any kind of question, want to yell or scream at us, or maybe you are just lonely, call us at 248-468-4601, but please understand that we only answer the phone when we can, and the best way to really get something done is to email us at custserv@buywholesalecheap.com.
If you received an open box item, please read this – 90% of the items we sell are open box items. Most of our items in open boxes are new items, meaning other then having been taken out of their box and inspected; they have not been used in normal everyday use. Still parts could be missing, manuals could be missing, and the item may even have a scratch or dent. If the item is anything other then a new item in an unopen box, we promise that we described it as such.
When it’s time to leave feedback for your order, if you do not feel that you can leave us a positive 5 star review, please, call us, because we literally will do ANYTHING to make things right between us, and that could work out really well for you!
Our Mission Statement . . .
At Buy Wholesale Cheap, we recognize that the CUSTOMER is #1. We will do everything in our power to make sure the customer is satisfied with their experience with Buy Wholesale Cheap.
At Buy Wholesale Cheap, we will ship every order we receive within 24 hours. We are committed to doing whatever is necessary to ship our customers’ orders accurately, completely, and on time.
At Buy Wholesale Cheap, we will solve our customers’ problems quickly, fairly, and efficiently, on the first call or e-mail we receive.
At Buy Wholesale Cheap, we will work together as a team to reach our goal: 100% customer satisfaction.