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Nutrition & Fitness | Home » » » SquareTrade 3-Year Electronics Warranty ($150-175 Items) | | | | | | | Description: | | SquareTrade Care Plans are great value and cost 70% lower on average than traditional warranties. Upon purchase, you will get an email confirmation. You will not be mailed a paper contract. If you have questions, please call: 1.877.WARRANTY. | | | Features: | |
• Coverage: 3 years of mechanical and electrical failures from normal use, starting from item purchase date.
• Claims: SquareTrade will fix the item or pay you the full replacement cost of the item. Zero Deductibles.
• Service: Free two-way pre-paid shipping for mail-in service. 5 day service guaranteed!
• Common Electronic device failures include Motherboard failure, Display burn out, Display cable disconnected, Broken circuit board
• No Paper: SquareTrade will email your contract within 24 hours and let you store your receipts with us for a paperless claims process
| | | Product Details: | | | Average Customer Rating:
|  based on 18 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
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 Contradictions, and YOU, the buyer, lose!Jul 13, 2010
(Please note update below. I have changed my rating.)
Their web site says: Contact us 24 hours a day, 7 days a week!
Call us at 1.877.WARRANTY (1.877.927.7268)
The phone says: "Call during regular business hours." Since I don't know what time zone they are located in, I cannot know what RBH are.
Their Product description says: "Return postage both ways."
Their contract reads that I must pay the postage.
I am surprised that Amazon, a company with which I have had good experience, deals with this nonsense.
"Top rated" by whom? The few who do have a problem with the product? Why have a problem from the beginning?
Amazon, please explore this seller better!
UPDATE:
I have received an email from a supervisor admitting the errors in marketing messages, an apology, and an email correction that shipping will be paid by the company in the event of product problems (and a 30% discount on a future purchase of a warranty). My suggestion is to check that your contract matches the marketing claims of the company, as all of us should do with any purchase. I feel the company did correct its mistakes, but seems to have internal communication confusion.
 Great Company to Work WithJul 10, 2010
I recently purchased a second GPS (Garmin 265wt), and, because I've been so impressed with SquareTrade in the past, clicked on the SquareTrade link to purchase insurance for this unit also. I have never had to actually use one of these policies, but the company seems very professional, and the policies are reasonably priced.
I would like to offer a general 'heads up' - when I clicked on the warranty link on the GPS page, I had no idea it was for electronics items less than $ 50. I thought that the right policy value would be automatically linked. Later, when reading the warranty summary that I received by email from SquareTrade, I noted that it had the wrong value. I contacted Amazon, who referred me to SquareTrade. SquareTrade was excellent, and gave me clear directions for cancelling the first (less than $ 50) warranty and purchasing a replacement. SquareTrade indicated that there are sometimes 'linking' problems on the Amazon side, and you may get the wrong warranty. Be sure to look at your warranty summary when you get it. You only have 60 days to cancel a warranty without prorating kicking in.
In any case, I am very pleased with SquareTrade to date (again, I haven't had to file a claim).
Also, I think that Amazon was very responsive.
0 of 3 found the following review helpful:
 Squaretrade product insuranceJun 25, 2010
Since this is insurance on a new product, I hope I never have to use it. In as much, I have no idea how this company will be to work with should I need to file a claim. The price seemed reasonable and that's what prompted my purchase.
An Excellent ProductMay 20, 2010
The three year SquareTrade Warranty covering a DVD Video Recorder / Video Cassette Recorder is an excellent choice, especially when one considers the price and the somewhat complicated machine it is covering. The purchase was easy and the personal follow-up from the company an unexpected pleasure.
great coverage, at a gtreat priceApr 28, 2010
Fantastic coverage for the best price around. Would recommend.You never know when something might happen, to something you purchase. Spend a few dollars. So you can rest peacefully, knowing you are covered under certain circumstances. And they will give you a replacement or your money back. And if you do not like the warranty you can cancel at anytime, and get a refund. Depending on when you cancel. Would recommend.
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